Support Services

Support header image

Support Services

Providing a roof over somebody’s head is a vital first step in their journey away from homelessness and into independent living.  ACH's primary aim is to house single vulnerable adults with support needs, and we specialise in supporting newly arrived refugees.

ACH provides a network of safe, high-quality and well-managed supported accommodation across Bristol, Birmingham, Wolverhampton and Coventry which enables tenants to overcome their difficulties, learn new skills and prepare for independent living.

We have an unparalleled service that is based on lived experience and cultural understanding of our clients. This cultural competence enables us to support their resettlement and integration needs by helping to develop key skills and build the social bridges that enable them to sustain tenancies and move on with their lives.

 

Support

As a part of our shared housing programme, you are committed to engage with your allocated support worker on a regular basis.

Our support teams help with:

  • Housing and Finance
  • Education, Training and Employment
  • Cultural Integration and Social Inclusion
  • Physical Health and Wellbeing
  • Legal and immigration assistance
  • Moving on - Council House Applications
  • Family Reunions

 

Contact us

We offer our support and accommodation services in Bristol, Birmingham, Wolverhampton and Coventry. Please see below contact details to speak to one of our friendly members of the team.

Bristol

2nd Floor, Eden House,
Eastgate Office Park
Eastgate Road,
Bristol, BS5 6XX

Telephone : 0117 954 0433
Email : info@ach.org.uk

Birmingham

Floor 8, Cobalt Square, 
83 Hagley Road, Birmingham, 
B16 8QG

Telephone : 0121 565 3384
Email: infobham@ach.org.uk

Wolverhampton

Third Floor, Derwent House,
42 - 46 Waterloo Road,
Wolverhampton, West Midlands,
WV1 4XB

Telephone : 01902 425751
Email: infowolv@ach.org.uk

Coventry

2nd Floor, 4 Queen Victoria Road
Coventry, CV1 3JH

Telephone : 0247 531 2470
Email : infocov@ach.org.uk

Mohammed's Story

Originally from Sudan, Mohammed first moved to Bristol in January 2015. He had a friend who was also living in Bristol; however, when he did move here his friend left for London, leaving Mohammed feeling alone in a new city.

Naomi Gill, ACH Bristol Support & Integration Worker

A Week in the Life of an ACH Support & Integration Worker

Naomi, one of our Bristol Support & Integration Workers, recently wrote an article for The Guardian about her working week

Mohammed's story

Mohammed is originally from Syria where he was forced to leave the country because of the war.