Redefining Integration, Diversity & Society

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Redefining Integration, Diversity & Society

ACH Orange

Important: A COVID-19 update

In line with the latest government advice, we are now only taking face-to-face meetings in our office for emergency issues only (e.g. visa renewals). If you are a tenant with ACH, you will need an appointment to enter the office - please arrange a meeting with your support worker over the phone before entering the office.

We have taken precautions within our office to limit the risk of COVID-19 transmission, including: a two meter distancing policy, hand sanitizer points throughout the building, a limited staff presence and a rigorous daily cleaning schedule. It is our utmost priority that staff and visitors remain safe and we will continue to update our measures as the latest guidance changes.

If you would like to speak to a member of staff about our COVID-19 policies or protocols, please get in touch with us by phone: Bristol Office 0117 954 0433, Birmingham Office 0121 565 3384, Wolverhampton Housing Team 01902 429163.

Our services
Refugee accommodation

We provide an accommodation-based model of integration support delivered in Birmingham, Bristol and Wolverhampton to over 700 individuals each year.

Refugee & BAME training

Himilo, our training subsidiary, provides training and employment services to some 2,500 individuals per year through its SEESI (first language building resilience and agency), Pre-Ignite (transitioning into successful UK employment) and Ignite (employer/ employee skills gap solution services) programs.

Research and Consultancy
Research and consultancy

ACH is established as a research practitioner informing policy through practice, bringing the lived experience of 3,000 individuals and their communities to date into policy design.

Established 2008

Our offices


refugee centre locations

Our vision

Our vision is for all refugees coming to the UK to be successfully integrated into our society.

Our mission

To support the settlement and resettlement needs of refugees to develop their independence and equip them with the skills they need to gain sustainable employment in the UK.

To promote the positive contribution that refugees can have on our local communities.

To be a nationally and internationally recognised leader in the refugee sector, driving change and transforming lives through the dedication and unique expertise of our staff.

To collaborate with partners who share our vision for refugee integration.

Our values

People come first in all we do. We work for the people and with people, and that is always something we keep in mind.

We are engineering the ways in which society can blend its differences and become stronger through its diversity. We unite the driving force of the people to create services and products to serve the needs of people.

We are here to connect and empower, helping integration happen from the standpoint of the individual- the refugee, the migrant and the local.

We are here to rethink integration and the power of society, where everyone is important, deserves to have the best opportunities in life and everyone can make a change in this.


Individuals from refugee backgrounds impacted upon – we are now a leading provider of refugee support and integration services for newly arrived communities in the UK.

70 Staff

Our staff are all experts in their respective fields, which has enabled our rapid growth to a leading provider of refugee resettlement and integration services in Bristol and the West Midlands.


Our #rethinkingrefugee work challenges stereotypes and establishes individuals with more resilience into the places where they live, supporting people to find employment and become part of an inclusive city.

ACH (@ACHintegrates)

'Having spent so much time in hospitals with some of my happiest times being looked after by amazing NHS nurses I decided that I wanted to help other people who were suffering.'

14 Aug 2020, 15:06

ACH (@ACHintegrates)

Are you ready for the iTalk podcast? iTalk is all about getting to the root of how things work around us and question anything about #integration, #inclusion and #innovation. Coming to you on the 18th August #iTalkACH

14 Aug 2020, 13:04

ACH (@ACHintegrates)

RT @UNHCRUK: Is the UK taking more asylum-seekers than other countries in Europe? No. Asylum applications in 2019: UK - 35,566 🇬🇧 Germany…

13 Aug 2020, 15:49