Post: Registered Services Manager
Department: Housing and Support
Reports to: Head of Housing and Support
Working Hours: Part time (0.5 FTE)
Salary: Band Five – (£34,261 to £36,316)
Location: Bristol
About ACH:
Our vision is to empower refugees and migrants who reside in the UK to lead self- sufficient and ambitious lives.
ACH is a social enterprise comprised of a diverse group of strategists and researchers led by lived experience. We provide tailored integration services that not only help individuals, but also disrupt the systems that have entrenched inequalities in our society.
We have a track record of delivering effective support services that give refugees and migrants the tools they need to succeed. In 2021 alone, we have helped 1000+ people to achieve their personal goals and lead fulfilling lives in their new country. By working with us at ACH, you will be supporting refugees and migrants to build a better, brighter future.
Purpose of job
The postholder will lead in enabling ACH to successfully register and comply with new Ofsted regulations on supported accommodation for care-experienced young people. ACH work with Unaccompanied Asylum Seeking Children (UASC) arrivals who form part of this cohort.
This is a new post offering an exciting opportunity to shape and improve services, and place ACH in a strong, compliant state of readiness for Ofsted regulation and inspection, as this post-holder will be responsible for ensuring compliance and upholding quality standards across all ACH registered settings. How will also be responsible for managing a team of UASC Support and Integration Officers.
Key Responsibilities
Reporting directly to the Head of Housing and Support, the post holder will be expected to manage their own independent workload. The main responsibilities are outlined below:
Contribute towards achieving ACH’s strategic objectives.
- You will build strong relationships; you communicate well, and you positively influence others through coaching.
- You take accountability for your work, and you have a creative approach to problem solving.
- You are super-organised and efficient, with great attention to detail and an ability to effectively audit, analyse, and identify improvements.
- You will effectively work in partnership with multiple, cross-sector agencies, including local authorities, regulatory bodies, and others.
- You are practised at leading and managing projects, sustainable change, and service improvements.
- Ofsted have a requirement that a Registered Service Manager must have experience of having worked for at least two years, within the five-year period before the day on which they apply to register, in a position relevant to the residential support of children or adults.
This list is not exclusive or exhaustive, you may be asked to carry out other duties deemed necessary by your line manager.
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent.
Applicants need to have right to work in the UK to be considered for this role.
This list is not exclusive or exhaustive. You may be asked to carry out other duties deemed necessary by your line manager. For more information on the role and ACH please view the full job description here and our recruitment pack here.
How to apply:
To apply please complete our application form by clicking ‘Apply today’ below. For an informal conversation or to find out more about ACH or the role, please don’t hesitate to contact our People and Culture Manager, Werner Lourens - werner.lourens@ach.org.uk.